Our Commitment to Accessibility
NTA strives to ensure that our website, booking platforms, and digital services are accessible to all users, including those with visual, auditory, motor, and cognitive disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
We recognize that accessibility is an ongoing effort and are committed to continuous improvement in making our digital presence inclusive for everyone.
Accessibility Features
Our website and platforms include the following accessibility features:
Keyboard Navigation
All functionality accessible via keyboard without a mouse
Screen Reader Support
Semantic HTML and ARIA labels for assistive technologies
Skip Navigation
"Skip to main content" links to bypass repetitive navigation
Text Alternatives
Alt text for images and transcripts for audio/video
Color Contrast
Sufficient contrast ratios meeting WCAG AA standards
Resizable Text
Text resizable to 200% without loss of functionality
Descriptive Links
Link text clearly describes destination or purpose
Error Identification
Clear error messages with guidance on how to correct
Supported Assistive Technologies
Our services are designed to work with:
Screen Readers
- JAWS
- NVDA
- VoiceOver
- TalkBack
Speech Recognition
- Dragon NaturallySpeaking
Screen Magnification
- ZoomText
- MAGic
Alternative Inputs
- Switch devices
- Alternative input methods
We recommend using the latest versions of Chrome, Firefox, Safari, or Edge for the best experience.
Standards & Conformance
WCAG 2.1 Level AA
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA — the internationally recognized standard for web accessibility.
Section 508
We strive to meet the requirements of Section 508 of the Rehabilitation Act, which governs accessibility standards for federal agencies and their contractors.
ADA Compliance
We are committed to compliance with Title III of the Americans with Disabilities Act (ADA) to ensure equal access to our services.
Third-Party Content & Services
Our platform integrates with third-party travel suppliers whose websites may have varying accessibility levels. While we encourage partners to maintain accessible platforms, we do not have direct control over their systems. We will assist you in completing bookings when third-party systems present accessibility barriers.
Known Limitations
Despite our best efforts, some areas may not yet be fully accessible. Known limitations include:
Legacy PDF Documents
Some older PDFs have not yet been remediated for screen readers. We are actively updating these.
Third-Party Embedded Content
Some maps and videos embedded from third parties may not be fully accessible.
Complex Booking Interactions
Certain complex interactive elements in the booking interface are being enhanced for better keyboard and screen reader support.
Mobile Accessibility
Our mobile platforms are designed to be accessible on smartphones and tablets. We support VoiceOver (iOS), TalkBack (Android), and other mobile assistive technologies. Mobile apps and responsive web pages include appropriate touch target sizes, gesture alternatives, and screen reader support.
Accessibility Support Services
If you encounter accessibility barriers, we offer the following support:
Alternative Booking
Our team can assist with accessible booking methods by phone or email
Alternative Formats
Documents available in alternative formats upon request
24/7 Phone Support
Around-the-clock verbal assistance for travelers who prefer phone support
Email Support
Detailed written responses for complex accessibility inquiries
Feedback & Contact
We welcome feedback on accessibility. If you encounter barriers or need assistance, please contact our accessibility team. We aim to respond within 2 business days.
Accessibility Email
accessibility@nationaltravelassociates.com
Phone
(877) 595-7666
Mailing Address
Accessibility Team
National Travel Associates
2764 N Green Valley Pkwy. Ste 132
Henderson, NV 89014
Ongoing Accessibility Efforts
NTA is committed to continuous improvement through:
- Regular accessibility audits and testing with assistive technologies
- Staff training on accessibility best practices and inclusive design
- Collaboration with accessibility consultants and users with disabilities
- Implementation of user feedback and accessibility recommendations
- Monitoring emerging accessibility standards and technologies
- Accessibility considerations in all new feature development
Legal Information
This accessibility statement was created with reference to the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and the Web Content Accessibility Guidelines (WCAG) 2.1. National Travel Associates recognizes the importance of accessibility as a fundamental right and is committed to providing equal access to all users.