Privacy and Security at National Travel Associates
National Travel Associates takes the protection of personal and organizational data seriously. This page centralizes our privacy documents, data handling practices, accessibility commitments, and contact information for privacy or security inquiries.
A note on language: National Travel Associates describes its privacy and security practices accurately and with care. Language on this page is intentionally measured — we use phrases such as "works to maintain," "designed to support," and "committed to" rather than making absolute compliance claims that have not been independently verified.
Legal Documents
Our Policies in Full
All governing documents are available in full. Each is written to be readable, not just legally defensible. We encourage you to review any document relevant to your use of our services or website.
Privacy Policy
How we collect, use, and protect personal information from clients, travelers, and website visitors.
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Terms of Service
The terms governing use of National Travel Associates services, platform access, and the client relationship.
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Cookie Policy
What cookies and tracking technologies this website uses, and how to manage your preferences.
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Accessibility Statement
Our commitment to an accessible website experience for users of all abilities and assistive technologies.
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Data Handling
How National Travel Associates Handles Personal and Travel Data
Managing corporate travel requires handling personal information — traveler names, passport details, loyalty program numbers, payment references, and organizational travel data. National Travel Associates is committed to handling this information responsibly and only for the purposes it was provided.
We do not sell traveler data. We do not use it for advertising. We do not share it beyond what is necessary to execute a booking or support a traveler. Our full data practices are described in the Privacy Policy.
Collected With Purpose
National Travel Associates collects personal and travel-related data only as needed to deliver our services — bookings, support, reporting, and program management. We do not collect data speculatively or sell it to third parties.
Shared Selectively
Traveler information is shared with suppliers (airlines, hotels, car rental companies) only as required to complete bookings. We work to ensure vendor relationships include appropriate data handling expectations.
Stored Responsibly
We use industry-standard security practices to protect stored data, including access controls and encrypted transmission where applicable. Retention practices are described in our Privacy Policy.
Accessible to You
Individuals whose data we hold may request access, correction, or deletion consistent with applicable law and our Privacy Policy. Contact us at the privacy email below to submit a request.
Accessibility
Our Commitment to an Accessible Website
National Travel Associates is committed to maintaining a website that is usable by people of all abilities, including those using screen readers, keyboard navigation, voice control, or other assistive technologies.
We work to align this website with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. Accessibility is an ongoing effort, not a one-time checklist. If you encounter a barrier, please contact us — we take these reports seriously. Full details are in the Accessibility Statement.
Current Implementation Areas
- Semantic HTML structure to support screen reader navigation
- Keyboard navigability throughout the primary site interface
- Sufficient color contrast ratios consistent with WCAG 2.1 AA guidelines
- Alt text on meaningful images; decorative images marked appropriately
- Skip-to-content navigation for keyboard and screen reader users
- Responsive layouts designed to support zoom and large-text preferences
Accessibility testing is ongoing. Known issues or limitations are documented in the full Accessibility Statement.
Third-Party & Vendor Handling
How We Approach Supplier and Vendor Data
Delivering corporate travel management necessarily involves third parties — airlines, hotels, car rental companies, global distribution systems, and technology platforms. National Travel Associates works to manage those relationships with appropriate care for how traveler and organizational data flows through them.
We are not in a position to guarantee the data practices of every supplier in the travel ecosystem. Each supplier operates under their own published privacy policy, which governs their use of data you provide as part of a booking. We encourage clients with heightened data requirements to review supplier policies directly.
Our Vendor Handling Principles
- 01We work to evaluate third-party vendors who handle personal data against reasonable data protection standards.
- 02Booking platforms and travel suppliers we use are responsible for their own data practices under their published policies.
- 03We do not grant third parties the right to use traveler data for their own marketing or profiling purposes.
- 04We review vendor relationships periodically and will update our policies as those relationships change.
- 05Clients with specific data handling requirements are encouraged to discuss those needs directly with their advisor at National Travel Associates.
Contact
Privacy and Accessibility Inquiries
If you have a question about how we handle data, want to submit a data access or deletion request, or have encountered an accessibility barrier on this website, please reach out using the appropriate contact below. We work to respond to all privacy-related inquiries promptly.
Privacy Inquiries
Data access requests, deletion requests, questions about how your information is handled, or concerns about data sharing.
privacy@nationaltravelassociates.com[ Placeholder — verify this inbox is monitored before publishing ]
Accessibility Feedback
Report a barrier, request content in an alternative format, or provide feedback on your experience using this website with assistive technology.
accessibility@nationaltravelassociates.com[ Placeholder — verify this inbox is monitored before publishing ]
General Contact
For all other inquiries — services, partnerships, or media — reach our main office directly.
(877) 595-7666info@nationaltravelassociates.com
National Travel Associates works to acknowledge privacy and accessibility inquiries within a reasonable timeframe. For time-sensitive matters — such as requests related to active travel bookings — please also call our main number at (877) 595-7666.
Ready to Work Together
Questions About Our Practices? Talk to Our Team.
If you have questions about how National Travel Associates handles data, what our service agreement covers, or want to discuss a travel program where data handling is a priority, our advisors are available to speak directly.